FAQ2018-04-24T11:52:32+00:00
Frequently Asked Questions

Nina Ubhi currently offers Luxury Mink Hand Made Lashes in 9 different styles.

All the hair in our lashes are cruelty free harvested by simply brushing the hair from the animals. They are not harmed in any way.

We do not supply lash glue, but there are many competitor glues on the market which are fine to use with our lashes.

In a word – yes! We have sourced high quality lashes which if you look after your lashes and treat them carefully can be used up to an average of 20 times. Nina has tried and tested each lash on herself before launching to the public to ensure they reach her high-quality standard.

We have a Make Up Artist program that has been designed to offer discounts to industry professionals, whilst also keeping them informed of product launches and brand activities. Please email sales@ninaubhi.com to apply using MUA PROGRAMME in the subject line. All applications will be assessed accordingly.

Nina Ubhi will ship to many countries around the world – just select your country at checkout.
Please kindly note that International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from www.ninaubhi.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country.

Nina Ubhi does not collect duties or taxes and we are unable to ascertain what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.

We do not ship to P.O. Boxes, FPO, APO address and Shop & Ship Addresses.

Nina Ubhi understands that customers in the Middle East like the flexibility of a ‘Cash on Delivery’ payment method, so we are happy to be able to offer this service to the following countries:

• United Arab Emirates
• Saudi Arabia
• Oman
• Bahrain
• Kuwait
• Lebanon
• Jordan

This will however incur charges as our carrier company charges a service fee for this option which is not included in any free shipping offers. In order to take full advantage of free shipping, your payment method needs to be by credit/debit card.

The fees for cash on delivery are as follows:

• United Arab Emirates – $3.99

• Middle East (Saudi Arabia, Oman, Bahrain, Kuwait, Lebanon & Jordan)
o $6.99 for order value < $99.99
o $8.99 for order value $100 to $199.99
o $10.99 for order value $200 to $260.00

Nina Ubhi is happy to provide free shipping charges on orders paid for by credit/debit card based on the following minimum order values:

• United Arab Emirates – $75.00
• G.C.C. (Saudi Arabia, Oman, Bahrain & Kuwait) – $95.00

For all other orders over $95.00 to the rest of the world, we will offer a discount of $10.00 off your shipping costs. This is because we have no control over the variance in shipping charges across the world but want to be fair to all our customers and offer a standardised discount irrespective of your location.

All of Nina’s lashes are only currently available through www.ninaubhi.com , please add yourself to Nina’s weekly newsletter to keep updated on what stores will be offering them and when!

We take customer financial safety extremely important at Nina Ubhi. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology, an approved industry standard that is used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions.